Privacy Policy
Legal

Privacy Policy

Last updated: January 2026

Movitty ("Movitty", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register for services, or communicate with us.

1. Information We Collect

We may collect the following information:

a. Personal Information

  • Full name
  • Email address
  • Mobile phone number
  • Vehicle preferences and intake information

b. Communication Data

  • SMS consent status (transactional and marketing stored separately)
  • Message delivery and interaction records
  • Customer support communications

c. Technical Information

  • IP address
  • Device type
  • Browser information
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide Movitty services
  • Communicate account updates and service notifications
  • Send SMS messages only if you explicitly opt in
  • Improve our services and user experience
  • Comply with legal obligations

3. SMS Communications

If you provide your phone number and give express written consent, Movitty may send you recurring SMS/text messages related to:

  • Account notifications
  • Appointment confirmations
  • Service updates
  • Customer support communications
  • Vehicle search updates
  • Promotional or marketing offers only if the user has provided separate optional consent via a dedicated checkbox.

Message and data rates may apply. Message frequency varies.

You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact support.

Movitty does not send SMS/text messages without prior user consent, and consent to receive SMS/text messages is not required as a condition of purchase.

4. How We Collect SMS Consent

SMS consent is collected through:

  • Website registration forms with explicit opt-in checkboxes
  • Separate optional checkbox for promotional/marketing SMS
  • User-initiated service requests

Consent checkboxes are unchecked by default, and users must affirmatively opt in before receiving SMS messages.

For compliance purposes, we securely store:

  • Consent timestamp
  • IP address
  • Form source page URL
  • Consent type (transactional or marketing)

5. Data Sharing

We do not sell your personal information.

We may share data only with:

  • SMS and communication providers (e.g., messaging platforms)
  • Hosting and infrastructure providers
  • Legal authorities when required by law

All vendors are contractually obligated to protect your data.

6. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Maintain compliance records
  • Meet legal requirements

SMS consent records may be retained longer for regulatory compliance.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Withdraw SMS consent

Requests may be submitted to:

privacy@movitty.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.